Stakeholder Identification
UNIC Technology defines its primary stakeholders based on the five principles of the AA1000 SES (AA1000 Stakeholder Engagement Standard): Responsibility, Influence, Tension, Diverse Perspectives, and Dependency. Through identification surveys conducted with management and employees, we have identified five key stakeholder groups: Employees, Customers, Suppliers/Contractors, Shareholders/Investors, and Government Agencies.
To establish effective communication with our stakeholders, we provide open, two-way channels to ensure that all issues of concern are appropriately addressed. Through continuous communication and engagement, we strive to create mutual benefits and build lasting trust.
2024 Stakeholder Issues of Concern and Communication Status
| Stakeholder | Importance to UNIC Technology | Issues of Concern | Communication Channels & Response Methods | Frequency | 2024 Stakeholder Communication Status |
| Employees | mployees are partners who strive alongside UNIC. The company is committed to providing a happy workplace that respects human rights, diversity, and inclusion while meeting work-life balance needs. | -Employee Care & Labor Rights -Occupational Health & Safety -Recruitment & Retention -Talent Training & Education -Legal Compliance | -Labor Management Meetings -Employee Welfare Committee | Quarterly | -Held 48 weekly business meetings. -Held 12 monthly management meetings. -Held 5 total labor-management meetings (across all regions). -Held 3 Employee Welfare Committee meetings. -Employee training: 30 participants, totaling 163 hours. -No employee-related complaints or reports received in 2024. |
| Functional Communication Meetings | Regular | ||||
| Education & Training (Internal/ External) | Irregular | ||||
| Intranet, Employee Suggestion Box, Email, and Announcements | |||||
| Improvement Suggestion System | |||||
| Sexual Harassment Complaint Hotline/Mailbox | Continous | ||||
| Contact Window | |||||
| Ms. Chang, Administration Dept : info@unicgroup.com | |||||
| Stakeholder | Importance to UNIC Technology | Issues of Concern | Communication Channels & Response Methods | Frequency | 2024 Stakeholder Communication Status |
| Customers | Creating value for customers is UNIC’s core philosophy. We maintain continuous communication to understand needs, build trust, and assist customers in achieving their goals for mutual growth. | -Corporate Governance & Integrity -Sustainable Supplier Management -Legal Compliance -Product Quality & Safety -Customer Service Quality -Information Security & Customer Privacy Protection | Customer Mailbox | Anytime | We communicate with customers through diverse channels and collect feedback in real-time. In 2024, communication was smooth, and no dissatisfaction feedback was received. |
| Telephone Visits | Anytime | ||||
| Sales Representative Visits | Monthly | ||||
| Contact Window | |||||
| Mr. Hsieh, Sales Department：kenhsieh@unicgroup.com | |||||
| Stakeholder | Importance to UNIC Technology | Issues of Concern | Communication Channels & Response Methods | Frequency | 2024 Stakeholder Communication Status |
| Suppliers / Contractors | Essential partners providing products and services necessary to maintain UNIC’s product quality, brand reputation, and corporate image. | -Corporate Governance & Integrity -Risk Management -Legal Compliance -Sustainable Supply Chain Management | Supplier Evaluation | Annually | -Completed 136 supplier evaluations in 2024. -A total of 8 suppliers provided recycling certifications in 2024. -Assisted 2 suppliers with product qualification applications in 2024. |
| Visits and Interviews | Irregular | ||||
| Supplier Strategic Alliances | Irregular | ||||
| Supplier Bidding Meetings | Semi-annually | ||||
| Contact Window | |||||
| Mr. Lin, Purchasing Section：purdept@unicgroup.com | |||||
| Stakeholder | Importance to UNIC Technology | Issues of Concern | Communication Channels & Response Methods | Frequency | 2024 Stakeholder Communication Status |
| Shareholders / Investors | Shareholder support fuels UNIC’s steady growth. The company protects their rights and ensures fair treatment, providing full access to information and participation in major decisions. | – Corporate Governance & Integrity – Operational Strategy & Economic Performance – Legal Compliance – Tax Responsibility – Risk Management | -Shareholders’ Meetings -Annual Reports -Investor Conferences | Annually | – Held 1 Shareholders’ Meeting, 5 Board Meetings, and 1 Investor Conference to communicate industry overviews, operations, growth drivers, and future outlooks. – UNIC maintains a “Stakeholder Section” on its corporate website with dedicated communication channels. The site features contact emails for the Spokesperson, Deputy Spokesperson, and various stakeholder windows to properly address CSR issues. In 2024, all investor inquiries via phone or email were fully addressed. |
| Financial Reports | Quarterly | ||||
| Interviews (Phone, Fax, Email, etc.) | Irregular | ||||
| -Corporate Website Investor Section -Market Observation Post System (MOPS) | Real-time | ||||
| Contact Window | |||||
| Ms. Yang, Finance Dept. : ir-unic@unicgroup.com | |||||
| Stakeholder | Importance to UNIC Technology | Issues of Concern | Communication Channels & Response Methods | Frequency | 2024 Stakeholder Communication Status |
| Government Agencies | UNIC strictly abides by government regulations and policies, maintaining effective communication channels to create local employment opportunities and tax revenue sources. | – Legal Compliance – Tax Responsibility | – Statutory Filings and Announcements – Interviews (Phone, Fax, Email, etc.) – Official Correspondence and Policy Briefings – Participation in meetings at the Tucheng Industrial Park Service Center (Ministry of Economic Affairs) | Irregular | – Maintained communication via official correspondence to ensure compliance and reported information based on the latest regulatory updates and interpretations. – Routinely participated in government regulatory briefings and seminars. – Conducted irregular onsite inspections and visits by environmental, safety, and labor authorities. |
| Contact Window | |||||
| Ms. Chang, Administration Dept.：info@unicgroup.com | |||||